To guarantee the enjoyment of the activity, we recommend arriving 15 minutes before the scheduled start time. In the event of late arrival, IrriSarri Land cannot guarantee the availability of places at other times.
Clause of enjoyment of the activity:
The activity is considered to have been fully enjoyed from the moment the client:
- Accesses the facilities: Once the client arrives at the established meeting point and begins to receive the indications of the guide or monitor, it will be understood that the activity has begun and, therefore, has been enjoyed.
- Starts the activity: It will be considered that the activity has been enjoyed from the moment the client starts the activity under the supervision of the monitor.
- No-show: In the event that the client does not show up for the activity at the agreed time and place, without prior notice and justified cause, it will be understood that he/she has given up the activity and, therefore, the activity will be considered to have been enjoyed.
- Interrupts the activity: If the client decides to interrupt the activity once it has started, for personal reasons, no refund will be made.
Weather conditions:
The activities are carried out regardless of the weather conditions, as long as there are no risks to the safety of the participants. In the event of adverse weather conditions that prevent the activity from being carried out safely, the client will be offered the possibility of:
- Reschedule the activity: At no additional cost, as long as the conditions allow it.
- Change of activity: If alternative activities are available.